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Red Light Therapy General Assistance

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Q. Why do I have to activate my red light each time I turn on the sauna?

A: When you initially activated the Redlight, you  most likely used 40 degrees Celsius for activation which is for commercial settings.  You must re-activate the sequence  using 50 degrees Celsius in order to keep it on while using your sauna.

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Q.  My Redlight therapy unit works in the wall outlet but, not in the sauna.

A: Make sure to activate the auxiliary outlet located on the floor to the left of the door. If you already have, you will need to check the wiring for a loose pin or molex clip.  (Auxiliary outlet activation instruction are here beginning on page 9)

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Q. The lights on the Redlight unit are no longer working? 

A: Please contact our service department for further troubleshooting.  Your Redlight Unit may need to be replaced.

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Also check out the videos here.

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